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FAQ

What time is check in and check out?
C12 noon in both cases.
Can I leave the room late?
This always depends on occupancy of the hotel and must be made with previous consultation.
Can I choose the type of bed in my room? (Large bed – two beds)
Yes.
Do the rooms have a balcony or terrace? Can I reserve one?
Yes, with a request.
Are there non-smoking rooms?
All the rooms are non-smoking.
How many storeys does the building have? Is there a lift?
There are 3 floors. Yes, we have lift (elevator)
Is there air conditioning in the rooms? Does it work all year round?
Yes, there is air-conditioning as well as heating.
Is your hotel adapted for the handicapped?
Yes.
Can you keep my luggage when I leave the room?
Yes.
Is there a safe place to park my car? How much does it cost?
The hotel has its own parking facilities, in communication with the hotel by the lifts. The parking fee is €15 including IVA.
Does the hotel have an Internet or e-mail terminal for guests?
Yes, we have WIFI free for guests, and a computer in the hall in order to examine your electronic mail.
Do you have high-speed internet in the room for my portable computer?Is it wireless?
Yes to both.
Do you have a quiet, romantic room? How can I reserve it?
All four Junior Suites are romantic, peaceful and with wonderful views. You can reserve any of these through any of the usual reservation channels.
What languages are spoken in Reception?
Spanish, English, German, Italian, French and Basque.
Where may I rent a car?
At the moment, given a poor demand for this service, we cannot make provision for hired cars.

Hotel Puente Colgante, Official Website

Calle de Doña María Díaz de Haro, 2. Portugalete. Bizkaia 48920. Spain
Phone: (+34) 944 014 800. Fax: (+34) 944 014 810